When you visit the Voxhaven website, small text files called cookies may be placed on your device. This page explains what cookies are, which ones we use, why we use them, and how you can control them. You can update your preferences at any time using the controls on this page.
What Are Cookies?
Cookies are small data files stored on your browser or device when you visit a website. They allow the site to remember information about your visit — such as your preferences or whether you have previously accepted a notice — so that your next visit is more consistent.
Cookies do not contain your name or personal contact details on their own. They are generally harmless files that help websites work as intended and let site operators understand how visitors interact with their content.
Cookie Types We Use
These are necessary for the website to function. Without them, certain features would not work as expected. You cannot opt out of essential cookies.
- Session management and navigation state
- Cookie consent preference storage
- Basic security and anti-fraud measures
Duration: Session / up to 12 months
These help us understand how visitors engage with our content — which pages receive the most attention, how long visitors spend reading, and where people navigate from. This data is aggregated and does not identify individuals.
- Page view and session tracking (e.g. Google Analytics)
- Referral source data
- Engagement metrics and scroll depth
Duration: Up to 24 months
These cookies support our ability to reach visitors who have expressed an interest in our services through relevant, targeted communications on other platforms. We do not use this data to build profiles for third-party advertising.
- Retargeting pixel data
- Campaign conversion tracking
- LinkedIn Insight Tag (if active)
Duration: Up to 90 days
These remember choices you have made during your visit — such as display settings or navigation state — so we can provide a more consistent experience on return visits.
- UI state and display preferences
- Previously viewed or dismissed notices
- Language and regional display settings
Duration: Up to 6 months
Third-Party Cookies
Some cookies may be placed by third-party services we use. These services operate under their own privacy and cookie policies:
- Google Analytics — aggregate traffic and behaviour data. Governed by Google's Privacy Policy.
- Google Maps — used for the embedded map on our contact page. Governed by Google's Privacy Policy.
- LinkedIn Insight Tag (where active) — professional audience engagement data. Governed by LinkedIn's Cookie Policy.
We do not control the cookies placed by these third parties, and we encourage you to review their policies directly.
Cookie Duration
Cookies fall into two broad duration categories:
- Session cookies — these exist only while your browser is open. When you close your browser, these cookies are removed automatically. They handle things like keeping you logged in during a single visit.
- Persistent cookies — these remain on your device after your browser is closed, until they expire or you delete them. They allow us to remember your preferences across visits. Durations range from a few days to up to 24 months depending on the cookie category.
Your Cookie Preferences
Use the toggles above to select which categories of cookies you consent to. You can also use the buttons below to accept or decline all optional cookies at once. Your choices are saved to your browser and applied across the site.
Essential cookies cannot be disabled as they are required for the website to function. Changes take effect immediately and will be reflected on your next page load.
Managing Cookies in Your Browser
Regardless of the settings above, you can control cookies directly through your browser. Note that disabling cookies entirely may affect the functionality of this and other websites.
Google Chrome
- Open Chrome and click the three-dot menu in the top right corner.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred setting or add specific site exceptions.
- To delete existing cookies, click See all cookies and site data and remove as needed.
Mozilla Firefox
- Open Firefox and click the menu icon (three lines) in the top right.
- Select Settings, then Privacy & Security.
- Under Enhanced Tracking Protection, choose your protection level.
- Scroll to Cookies and Site Data to manage or clear cookie data.
- Use Manage Exceptions to set rules for specific sites.
Apple Safari
- Open Safari and click Safari in the menu bar, then Preferences (or Settings on macOS 13+).
- Click the Privacy tab.
- Adjust the Website tracking and Block cookies options as preferred.
- To remove existing cookies, click Manage Website Data and select or remove sites.
- On iPhone or iPad, go to Settings > Safari > Advanced > Website Data.
Microsoft Edge
- Open Edge and click the three-dot menu in the top right.
- Select Settings, then Cookies and site permissions.
- Click Cookies and site data to manage your preferences.
- Toggle Block third-party cookies as desired.
- Use See all cookies and site data to view and remove specific entries.
Mobile Browsers
Mobile browsers generally offer cookie management through their settings menus:
- Chrome on Android: Tap the three-dot menu → Settings → Site settings → Cookies.
- Safari on iOS: Go to Settings app → Safari → Privacy & Security.
- Samsung Internet: Tap the menu icon → Settings → Privacy and Security → Cookie Management.
- Settings may vary slightly depending on your device's operating system version.
Your Rights
Under the Personal Data Protection Act 2010 (PDPA) and related data handling principles applicable in Malaysia, you have the right to:
- Withdraw consent for optional cookies at any time by updating your preferences on this page.
- Request information about the data collected through cookies by contacting us directly.
- Opt out of analytics tracking via browser tools or the preferences above.
Disabling optional cookies will not prevent you from accessing our site, but some features may behave differently. Essential cookies cannot be disabled through these controls as they are required for basic site operation.
For questions or requests relating to cookies or your personal data, please reach out to us at [email protected].